Privacy policy

Who we are

This website, nerveaseofficial.com, is the official NervEase website for the United States, operated by NervEase Lab, Inc. ("we," "us," "our"), 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801.

Information we collect

• Information you provide: name, shipping/billing address, email, phone, and order details when you place an order or contact support.
• Payment information: processed securely by our PCI-compliant payment and fulfillment partners. We do not store full card numbers on our servers.
• Automatic data: IP address, browser type, device, and pages visited, collected via cookies and standard analytics to improve the site.

How we use your information

• To process, fulfill and ship your orders, and provide customer support.
• To send order confirmations, shipping updates and, where you've opted in, occasional product emails.
• To detect and prevent fraud and to comply with legal obligations.
• To improve our website, products and service.

We never sell your data

We do not sell, rent or trade your personal information. We share data only with service providers who help us operate (payment processors, shipping carriers, email and analytics providers) under confidentiality obligations, and only as needed.

Cookies

We use cookies to keep the site working, remember preferences and measure performance. You can disable cookies in your browser, though some features may not work as intended.

Your rights

Depending on your state (including California residents under the CCPA/CPRA), you may have the right to access, correct, or delete your personal information, and to opt out of certain processing. To exercise any right, email support@nerveaseofficial.com.

Data security & retention

We use industry-standard safeguards to protect your information and retain it only as long as necessary for the purposes described or as required by law.

Children

Our site and products are intended for adults 18 and older. We do not knowingly collect information from children.

Contact

Questions about this policy? Email support@nerveaseofficial.com.